As a start up small business, we are currently not doing international shipping but we are planning to in the near future!
Our shop is based on the US & located in the Bay Area. We get lots of sunny days around here!
As of right now, we use stamps as a shipping method to get your order to your home.
* Please understand that since we cannot track your mail, lost mail is out of our control. We are not responsible for shipping delays due to circumstances out of our control. If you are experiencing delays with your package, please contact your local post office and provide them with your tracking number to see if they can help you track down your package.
Our current processing time is 2-3 business days.
Don’t hesitate to send me an email (universmess@gmail.com) if you have any questions or refer to my contact form. I do my best to respond within 24 hours during the work week.
All items are final sale, unless otherwise stated. If you receive an order that is damaged or missing items, please send me an email with your name, order number, and a picture of the damaged product. I will be happy to send you a replacement.
Absolutely no exchanges on damaged items after 30 days.
commissions:
If you’re interested on commissioning me for an art project, please direct message me via my Instagram (@universmess) and I’ll get back to you as soon as I am able.
collaborations:
If you are interested in collaborating on a project with me please get in touch with me via email (universmess@gmail.com) or Instagram direct message (@universmess).
Please send us a message via our contact form!